Your account

Manage or cancel your subscription

2 minute read, 4 steps

Your subscription lives in Settings. From there you change your card, download invoices or cancel. Payments go through Paddle, our payment partner. Trycolors never sees or stores your card.

Sign in first. See Sign in or create an account.

  • Open Settings
  • Open Manage Subscription
  • Change your card, get invoices, or cancel
  • See when your subscription ends
Open SettingsOpens your Settings in a new tab. Sign in first.
Screenshots for

Step 1

Open Settings

Press your name at the bottom of the menu 1. Press Settings 2.

On a phone, open the menu with the button at the top left first.

trycolors.com
Your name at the bottom of the menu, opened, with Settings in the list

Step 2

Open Manage Subscription

The Plan card shows the date your subscription runs to 1. It renews on that date.

Press Manage Subscription 2. Paddle's page for your subscription opens.

trycolors.com
The Plan card in Settings: Active until a date, and the Manage Subscription button

Step 3

Change your card, get invoices, or cancel

Paddle's page lists your subscription and your payments.

Card expired or changed? Update your payment method there. Need an invoice? Every payment has a PDF invoice to download.

To cancel, press cancel on your subscription. Paddle asks one short question first. Then confirm.

Step 4

See when your subscription ends

Back in Settings, the Plan card now says Cancelled, with the date it stays active until 1.

Until that date everything works as before. After it, the subscription ends. Nothing more is charged.

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The Plan card in Settings after cancelling: Cancelled, active until a date

Now mix your own color

Set any target, choose the paints on your table, and follow the guide step by step.

Open Settings

Frequently Asked Questions

Paddle's page has no switch for this. Press Get Help under your name in the menu and write to us. We switch it for you.

Settings, then Manage Subscription. Paddle lists every payment with a PDF invoice.

No. They stay in your account. Only deleting your account removes them.

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